1.1 This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell the goods (the ‘Products’) listed on this website (www.agrecofarms.gr) to you.
Before confirming your order please:
Print a copy for future reference.
By ordering any of the Products listed on agrecofarms.gr, you agree to be legally bound by these Terms & Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on agrecofarms.gr from time to time.
We reserve the right to revise and amend agrecofarms.gr, our disclaimers and the Conditions at any time without notice to you. Your continued use of the ‘’agrecofarms.gr’’ following a change shall be deemed to be your acceptance of such change. You should visit this page regularly to check for any changes made to the Terms and Conditions. Please note that any changes in terms do not refer to orders you have already placed, but are valid for the future.
1.2 Welcome to AGRECOFARMS. www.agrecofarms.gr is an online shop that offers traditional Mediterranean Greek packaged food, cosmetics and related products and for sale. The owner of this Website is the company under the name “ANATOLI S.A.”, based at 23, Emm. Portaliou, Rethymno, Crete PO 74 132 Greece, Tax Registration Number: 997820690, Tax Office: Rethymno, (hereinafter referred to as “AGRECOFARMS.GR”, which is also the Website administrator).
- Prohibitions when accessing and using the Website
3.1 You shall not misuse this Website; you shall not hinder or interfere in any way with the operation of the website or replace or modify its content. You shall not commit or encourage a criminal offense, transmit or distribute viruses, trojans, worms, logic bombs, or post any other malicious or technologically harmful material and you shall not commit any actions that can lead to unacceptable or extensive damage to the infrastructure or operation of the website. Furthermore, you shall not use the website in breach of confidence or in any offensive or obscene way.
3.2 In addition, you shall not hack into any aspect of the Services, corrupt data, cause annoyance to other users, violate any other person’s proprietary rights, send any unsolicited advertising or promotional material, commonly referred to as “spam”, or attempt to influence the performance or functionality of any facilities of or accessed through this Website. Any breach of this provision shall constitute a criminal offence under Greek legislation. AGRECOFARMS.GR will report any such breach coming to its attention to the relevant law enforcement authorities and will disclose your identity to them under the conditions of the law.
- Intellectual Property
The website www.agrecofarms.gr is the official website of AGRECOFARMS. The intellectual property rights of all the software and content you access on or through this Website remains the property of AGRECOFARMS.GR or its licensors and are protected by international copyright laws and treaties on intellectual property rights. All such rights are reserved by AGRECOFARMS.GR and its licensors.
Under no circumstances should the display and view of the Website’s content be construed as a transfer and/or cession of authorization and/or its right of use to anyone. You may store, print and view the available content solely for personal use. You may not publish, handle, distribute, copy in whole or in part, transfer, alter, store, re-publish, modify or otherwise reproduce, in any format, any part of the content or copies of the content provided to you or featuring on this Website, nor may you use any such content in relation to any business or commercial activity without AGRECOFARMS.GR written permission. Moreover, you are not granted any license or consent to use AGRECOFARMS trademarks in any way, and you consent not to use such trademarks or any trademarks which are similar in colour, without AGRECOFARMS.GR written permission.
- Terms of sale
5.1 By placing an order you agree to purchase a product according to the following terms and conditions.
Once you have selected the country as your place of residence and your request is verified through a special procedure and deemed feasible, the approval of your order will be confirmed and your product(s) will be shipped. In case of acceptance, you will receive an order confirmation email, according to the above, which should include the details for the checkout through payment.
Depending on the legislation of each country outside the European Union, there may be restrictions on the sale of certain products or the sale of certain products may not be allowed at all. You will be notified by email in case of such a problem.
5.3 For keep you fully informed and protect you in the best possible way against unforeseen circumstances, orders are completed as follows:
5.4 i) Upon completion of your order request, your total aggregate order will appear, including all the details of your request. If you proceed to the stage of completion of your order, you will be connected to the third-party payment service provider to complete the payment of the agreed price under the terms of the following section (ii). Upon successful completion of the payment, you will receive an automated e-mail confirming your order, which will also be sent to the email address you have indicated. In case you have selected cash on delivery (cash on delivery applies only within Greece) you will receive the order confirmation based on which the products will be delivered to you, provided that you pay the amount due upon delivery. In case you select the account deposit payment method, the order will not be executed until the company’s bank account is credited with the total amount due.
- ii) To ensure the highest possible security of your transactions, our Company may (but is not obliged to) carry out a control through the collaborating payment service providers as to the correctness of the payment information you have sent us (in case of credit card payment or payment through a third-party online payment service provider) upon completion of your order and connection with a third-party payment service provider. Our Company may reject your order if there is any problem or even the possibility of any problem arising regarding this information.
5.5 i) After that, your order proceeds to the stage of collection and you will receive an e-mail when the products are ready to be shipped to the indicated shipping address.
- ii) In case there is an unexpected shortage, for any reason, in one/some of the products you have ordered and/or a product will be available after the time of delivery stated on our online store, or in case there is a problem regarding the products included in your order, our Company will make every possible effort to contact you either by e-mail, via the email address you have indicated, or calling you directly through one of its representatives (or in all of the above ways) to consult with you for any modification, correction or cancellation of your order. In case we have not been able to contact you for up to 7 calendar days, then your order will be executed for the part which is available and it will be cancelled for the rest of it. In any case, you will be notified of any modification of your order again by e-mail, via the email address you have indicated. This email will also constitute a confirmation of your order based on which your order will be executed.
5.6 Please note that the delivery times are subject to delays caused by courier delays or force majeure for which we cannot be held responsible. Within the European Union, deliveries usually take 2-6 working days after the shipping confirmation (1-5 working days within Greece).
5.7 In order to implement a transaction at AGRECOFARMS.GR you must be over 18 years of age. Visitors under the age of 18 should not exchange data and any information with us. When placing an order, you undertake that all details you provide us with are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
5.8 Please note that, due to the nature of our products, which consist mainly of products that can be damaged or expire soon, or of perishable and thereby sensitive products, it is the customer’s responsibility to follow the instructions provided on the product package or on our Website. Likewise, the customer undertakes the responsibility for the products from their delivery to the carrier. In addition, due to the nature of the offered products, we will hold no responsibility in case the product is not received from the customer in case of cash on delivery order, on the day of delivery, through fault of their own, i.e. on the first delivery attempt. AGRECOFARMS.GR reserves the right to change the specifications of all merchandise without prior notice.
5.9 All items are intended for personal use only and not for re-sale.
5.10 When you place an order, you will receive an e-mail confirming that we have received and accepted your order. The product purchase contract will be drawn up only after your payment has been authorized and the amount has been charged to your credit card, debit card or PayPal account, or when the Company’s bank account is credited with the total amount due. In case of cash on delivery, the products are delivered with retention of ownership. In case you select the account deposit payment method, the order will not be executed until the company’s bank account is credited with the total amount due.). Please note that we only accept Euro for cash on delivery or cash payments.
5.11 During the processing of your order you will receive a number of automated emails informing you on the progress of your order.
- i) These emails concern the following steps:
- a) Order confirmation.
- b) Order processing: When the products of the order have been collected and are ready to be shipped to your address, along with the consignment note.
- c) Collection by customer: The order has been delivered to the designated address, including the receipt/invoice.
- d) Incomplete order: You will be notified in case one/some of the products of your order has/have not been collected and the order has remained incomplete.
- e) Cancelled order: In case your order has been cancelled for the reasons mentioned in the Present Terms
- ii) In addition, in case anything is missing or a problem occurs while processing your order, you will receive a corresponding e-mail and/or we will contact you by phone, via the phone numbers you indicated when you registered or when you placed your order on our website.
5.12 By sending an order request you consent to receiving the above notices, which are a precondition for the proper progress of your order. You should make sure you can receive these e-mails and store them throughout the duration of our transaction. In case you are not receiving these e-mails, you have to contact us. The parties agree and acknowledge that the communication and the pattern of said communication (by e-mail or telephone) also covers the legal conditions of your written briefing, your notification, the confirmation of your order, so far as is required by law. Should you wish to object, or to ask for clarifications regarding the content of an e-mail you have received as mentioned above, or for any other reason, you may contact us.
AGRECOFARMS users consent to the company maintaining the general right to change freely its pricing policy, to modify the quoted prices on the website and to change and/or withdraw the offers at any time, with or without prior notice to AGRECOFARMS.GR users, who will be informed on the current price through the relevant posting on the website. The user selects the representative webpage according to their country/place of residence, which determines the pricelist of our products, in agreement with our commercial policy and the respective shipping costs of that country.
All prices are in EURO and are inclusive of VAT. Shipping costs will be additionally charged and you will be notified of the cost when placing your order.
By visiting the Website or sending us e-mails, you are communicating with us electronically. Our forms of communication with you are by e-mail or by posting notices on the Website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you with electronically meet any legal requirement that such communications be in writing.
We use a complaints handling procedure with a view to try to resolve any disputes that may arise. Should you have any complaints or comments, please contact us immediately through the Contact us section.
- Governing Law and Jurisdiction
These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree, as we do, to submit to the exclusive jurisdiction of the courts of the city of Athens in Greece, Europe.